Terms and Conditions

Terms and Conditions of Dengoa – Your Ultimate Shopping Experience

Welcome to Dengoa! These Terms and Conditions outline the rules and guidelines governing your use of our website, mobile application, and services. By accessing or using Dengoa’s platforms, you agree to comply with these Terms and Conditions. Please read them carefully before proceeding with any transactions or interactions with Dengoa.

1. Use of the Platform:
a. Eligibility: To use Dengoa’s services, you must be at least 16 years old. If you are a minor, you can only use our services under the supervision of a parent or legal guardian.
b. Account Information: You are responsible for maintaining the confidentiality of your account credentials, and any activity occurring under your account will be your responsibility.
c. Accuracy of Information: You agree to provide accurate and up-to-date information during registration and throughout your interactions with Dengoa. Any false or misleading information may result in the termination of your account.

2. Product Information and Pricing:
a. Product Details: Dengoa strives to provide accurate product descriptions, images, and specifications. However, we do not warrant that the information is entirely error-free. If you encounter any discrepancies, please notify us immediately.
b. Pricing: Prices of products and services displayed on Dengoa are subject to change without prior notice. We make efforts to maintain accurate pricing, but occasional errors may occur. In such cases, we reserve the right to cancel or refuse orders placed with incorrect prices.

3. Orders and Payments:
a. Order Confirmation: Upon placing an order, you will receive an order confirmation via email or SMS. This confirmation does not constitute acceptance of your order; it serves to acknowledge receipt.
b. Payment: Payment for products and services must be made using the provided payment methods. You agree to provide valid payment details and authorize Dengoa to charge the specified amount for your purchase.

4. Shipping and Delivery:
a. Shipping: Dengoa offers shipping services for clothing and phone accessories to designated regions. The availability of shipping for farm machinery rentals may vary depending on location.
b. Delivery: We endeavor to deliver products within the estimated timeframe, but we cannot guarantee delivery dates. Delays may occur due to factors beyond our control.
c. Rental Deliveries: For farm machinery rentals, delivery and pickup will be scheduled in advance. Please ensure someone is present at the designated location during the agreed-upon times.

5. Returns and Refunds:
a. Return Policy: Please review our detailed Return Policy for specific instructions.
b. Refunds: Refunds will be issued according to our Refund Policy, and the original payment method will be used for processing.

6. Rental Policies:
a. Farm Machinery Rentals: The rental period for farm machinery will be specified during the booking process. Additional charges may apply for extended rental periods or damages incurred during use.
b. Responsibility: Renters are responsible for proper use and maintenance of the rented equipment. Any damage caused due to negligence or misuse may be subject to repair or replacement fees.

7. Intellectual Property:
a. All content on the Dengoa platform, including but not limited to logos, graphics, text, images, and software, is the property of Dengoa and protected by applicable intellectual property laws. Unauthorized use of this content is strictly prohibited.

8. Limitation of Liability:
a. Dengoa will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our services or products, including but not limited to loss of profits or data.

9. Governing Law:
a. These Terms and Conditions shall be governed by and construed in accordance with the laws of [Country/State], without regard to its conflict of law principles.

10. Amendments:
a. Dengoa reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services implies your acceptance of the revised terms.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Dengoa Customer Support
Email: info@dengoa.com

Thank you for choosing Dengoa! We are committed to providing you with exceptional shopping experiences and reliable farm machinery rentals. Happy shopping!